Privacy Policy

1. Introduction

Welcome to UPWIZE ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our college essay planning application.

By using UPWIZE, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Essay Content: Essay prompts, drafts, and related content you input into the application
• Profile Information: Academic interests and career goals (optional)
• Payment Information: Payment details processed through PayPal (we do not store credit card numbers)
• Support Communications: Messages and information you provide when contacting support

2.2 Information Collected Automatically

• Usage Data: How you interact with our application, features used, and time spent
• Device Information: Browser type, operating system, and device type for troubleshooting
• Log Data: IP address, access times, and pages viewed

2.3 Third-Party Services

We use Anthropic's Claude AI API to provide essay analysis features. When you use AI features, your essay prompts are sent to Anthropic using YOUR API key. Please review Anthropic's Privacy Policy for information on how they handle data. Anthropic does not train AI models on API data by default.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Data Storage and Security

Isolated Databases: Each user has their own separate database. Your essay content and personal data are not shared with or accessible by other users.

Security Measures: We implement appropriate technical and organizational measures to protect your data, including:

• Encrypted connections (HTTPS/TLS)
• Secure password hashing
• API key encryption
• Regular security assessments

Data Location: Your data is stored on secure servers. We retain your information for as long as your account is active or as needed to provide services.

5. Information Sharing

We do NOT sell, trade, or rent your personal information. We may share information only in these circumstances:

• Service Providers: With third parties who assist in operating our service (e.g., PayPal for payments)
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, or safety of UPWIZE, our users, or others
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your essay content and data
• Opt-out: Unsubscribe from promotional communications

To exercise these rights, go to Settings in the application or contact us at support@upwize.app.

7. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies or invasive tracking technologies.

8. Children's Privacy

UPWIZE is intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Users

If you are accessing UPWIZE from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our service, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of UPWIZE after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: